Meeting/Event Information

How to deal with the Big But syndrome

April 20, 2016
5:45 PM to 9:00 PM
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Newlands Golf & Country Club
21025 48th Avenue
Langley, BC V3A 3M3

The single most valuable/most neglected management skill -- How to Get Buy-In

How many times have you had a great idea, or come up with a great solution to a problem that's been plaguing your department (or company), yet when you tried to introduce it you simply got shot down by the "Yes, Buts." ?

"Yes, that's a great idea, BUT we tried it before and ..." or "Yes, I can see why you think that would work BUT ..." "Yes, I can totally see how it worked at that last place BUT ..."

Worse, you faced the "Buts" before you'd even finished explaining your idea!

A great idea or plan or solution is completely worthless unless you can get buy-in. Yes, even if you have the ability and authority to cram it down everyone's throats; because passive resistance can be even more obstructive than open resistance.

A manager without skill in getting a buy-in from bosses, peers or subordinates may be diluting their effectiveness by 90% or more. Yet, where is the "skill" of buy-in taught? At which colleges, which schools of business? Reality: it isn't.

Few people realize that Dr. Eli Goldratt, author of The Goal (and many other best sellers) and originator of the Theory of Constraints, invested a LOT of brain power and time on the topic of "How to get buy-in." He had to -- TOC contradicted all "normal" practices in a huge way when it was introduced and it STILL contradicts "common practice" in a lot of ways, today. In Manufacturing, Distribution, Supply Chain, Sales, Marketing, Accounting, Project Management, Strategic Planning. And especially in the early days he had to rely on a wide network of Associates with varying levels of skill and experience and very little in common to spread the word; he couldn't leave that to chance. He needed to make "buy-in" methodical and routine and effective. The tactics of "buy-in" became central to everything he did and remained so throughout his life.

Even fewer people realize that core message in The Goal is essentially a 1-page diagram. The other 300+ pages are ALL aimed at getting buy-in.

In this session, Steve will introduce the two "Thinking Process" strategies to getting a buy-in, and the tools that you can deploy -- even in limited form -- to help make it happen.

Our Guest Speaker

Steve Jackson is a Vancouver-based Theory of Constraints consultant, a TOC specialist since 1988. He was one of the first independent consultants to be chosen to work with Dr. Eli Goldratt, author of The Goal" and the originator of the Theory of Constraints technology. Invited to the second-ever "Jonah Course" offered By Dr. Goldratt, Steve became a member of the team that helped define, document and teach the TOC Thinking Processes and expand the TOC into applications to sales, marketing, distribution, and project management. In fact, while remaining independent, Steve worked in association with Dr Goldratt's organizations on projects over 3 decades.

As managing partner in Synchronix Technologies, Inc., Steve has project-managed and been the principal consultant in dozens of TOC implementations. He has taught Theory of Constraints to executives and managers in organizations across Canada and the USA including workshops organized by UBC and Caltech; and has taught the technology to Professors and Instructors at Universities and Colleges across North America, including BCIT.

Steve has a degree in Chemical Engineering but is confident that the world is a safer place because he has never applied that know-how. Instead, prior to his work with the TOC Steve held management positions in a variety of manufacturing businesses; was project manager and lead consultant for 23 MRP systems in Europe and North America on behalf of as pioneering software company while MRP was still an emerging technology evolving towards ERP; owned and managed a small manufacturing and distribution business; and was lead consultant in 6 small high-tech start-ups.  He is a Past President of the Vancouver Chapter of APICS.


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