Meeting/Event Information

April 2014 Workshop

April 30, 2014
1:00 PM to 5:00 PM
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Newlands Golf & Country Club
21025 48th Avenue
Langley, BC V3A 3M3
http://www.newlandsgolf.com/
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The foundation to understanding and then being able to improve business processes begins with “Mapping Business Processes” which can then be used to:

  • Improve process speed and customer response time
  • Improve process effectiveness and consistency
  • Become the foundation for Standard Operating Procedures and ISO systems


On April 30, Richard Ranftl, an Instructor in BCIT’s School of Business, will lead us through a half-day hands-on Process Mapping session where we will learn how to map business processes using a team-based business process mapping technique. The benefits to attending include:

  • Understanding how to effectively map business processes
  • Learning how process maps can be used to improve operational effectiveness
  • Learn a method that not only maps processes but builds stronger work-terms


This half-day session is closely related to the dinner meeting on “Reducing Business Process Cycle Time” that will be taking place on Wednesday April 23. To get the greatest benefit, attendees are encouraged to register for and attend both sessions.

Don’t let it pass you by, register today as seats are limited!

Speaker Bio

BCIT offers extensive education in the field of Business Operations Management through its two year full-time day school Diploma Program as well as a variety of self-paced Certificates available in part-time-studies. The Faculty of the Program is comprised of industry professionals who have “been-there-done-that” and who bring their actual industry experience into the classroom. Richard Ranftl is one of those Instructors and his background includes serving on the Board of Directors for APICS Fraser Valley as Chapter President. The techniques you will be learning are successful proven methodologies that Richard used in his consulting business to help local companies improve their operations and are materials that are being taught at BCIT to the next generation of operation professionals.