Meeting/Event Information

November PDM - Operational Improvements

November 21, 2018
5:30 PM to 9:00 PM
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Newlands Golf & Country Club
21025 48th Avenue
Langley, BC V3A 3M3

APICS Fraser Valley November 2018 Dinner Meeting

Developing Standard Operating Times

“How long does it really take?”

Presented by: Richard Ranftl (BCIT)

Wednesday November 21, 2018 (start time 5:45pm)

All organizations want to balance resources so that they match the required workload, too many people or machines means that resources are idle and too few means that customer service is at risk. The key to planning resources in order to have that balance is to have an accurate understanding of “how long does it really take?” This is equally applicable to those working in a manufacturing environment (how long does it take to assemble a product) to those working in a service environment (how long does it take to perform an x-ray in a hospital). Organizations that do not know “how long it takes” are constantly reacting to imbalances between available resources (capacity) and customer demands (workload) and spending money that they need not have spent if they would have known what will be covered in this presentation.

Join us on Wednesday November 21st as Richard Ranftl, a member of BCIT’s Business Operations Management Faculty, will:

  • Give us a quick review of Resource Planning (capacity versus workload)
  • Profile the various methods that could be used to develop operational times
  • Break down the elements that go into “Standard Time”
  • Help us understand what we need to do to develop Standard Times for our operations


The core of the presentation will be a series of hands-on activities in which the attendees will determine the Standard Time for demonstration work processes using a technique called Direct Time Study.

This session will be especially valuable to those who are constantly having to reschedule operations which are “always running late” or those who may be debating using Piecework as a means to improve worker motivation (and output) as the core of all resource planning is an accurate understand of “how long does it really take”.

Speaker Bio:

BCIT offers extensive education in the field of Business Operations Management through its two year full-time day school Diploma Program as well as a variety of self-paced Certificates available in part-time-studies. The Faculty of the Program is comprised of industry professionals who have “been-there-done-that” and who bring their actual industry experience into the classroom. Richard Ranftl is one of those Instructors and his background includes serving on the Board of Directors for APICS Fraser Valley as Chapter President. The techniques you will be learning are successful proven methodologies that Richard used in his consulting business to help local companies improve their operations and are materials that are being taught at BCIT to the next generation of business operations management professionals.



$35.00 PDM Member Ticket

$40.00 Non-Member PDM Ticket
$45.00 after 07:00 pm November 14

$20.00 Student Ticket
$25.00 after 07:00 pm November 14