Meeting/Event Information

October 2014 PDM

October 29, 2014
5:45 PM to 9:00 PM
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Newlands Golf & Country Club
21025 48th Avenue
Langley, BC V3A 3M3

Operations Management and Lean Six Sigma

Interested to learn more about Lean Six Sigma and how it fits with Operations Management? An integral part of Lean Six Sigma is using the DMAIC methodology for improvement. David Muncaster will present information on Lean Six Sigma and include a quick and fun DMAIC simulation! This is a perfect opportunity for those wondering about Lean Six Sigma to understand the process and have some fun while doing it.

Our Guest Speaker

David Muncaster is the Manager, Continuous Improvement for Staples Advantage Canada. Staples Advantage is the business-to-business arm of Staples, Inc. and is the world’s largest supplier of office products, facility and break-room supplies, furniture and print services. With Staples Advantage for 7 years, he has worked to develop a company-wide culture of continuous improvement, ensured continued certification to ISO 9000 and 14000, developed Sustainability initiatives for the Western Region and most recently, ensured COR Health and Safety Certification in Alberta, Nova Scotia and Newfoundland. In addition, David is responsible for the customer survey process which measures customer satisfaction within all areas of Staples Advantage. Before Staples, David worked with a local manufacturing company for 10 years as the Technical & Quality Manager. David Muncaster is current Chair of the ASQ Vancouver section which is a non-profit organization that brings Quality professionals from all areas of business together for networking events. The first person in Staples Advantage Canada to receive training in Lean Six Sigma, he has also been certified by ASQ as a Six Sigma Black Belt.


Presentation slides