Why People Don’t Follow Procedures

January 24, 2018
5:45 PM to 9:00 PM
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Newlands Golf & Country Club
21025 48th Avenue
Langley, BC V3A 3M3

Do you spend time creating procedures only to have people ignore them? Does your organization create procedures but struggle to reach operational excellence?

In this talk, we will discuss:

  1. Why we should document procedures
  2. Why people don’t follow procedures
  3. Pitfalls and best practices in procedure documentation

Our Guest Speaker

Shawn Deveau is the Principle of Grassroots Business Coaching and the CEO of Bildox Systems Inc. Over the last 15 years, Shawn has helped businesses both large and small achieve operational excellence and save millions of dollars through process improvement. Most recently, Shawn has helped investors purchase a number of businesses where he's implemented standard operating procedures to de-risk their investment and significantly improve their ROI. 


$35.00 Members
$40.00 after 12:00 am January 17

$40.00 Non-members
$45.00 after 12:00 am January 17

$20.00 Students
$25.00 after 12:00 am January 17


Presentation Slides